Store Policy

Shipping Policy:

It is important to note:

Please allow 5-10 days for processing.

As a general rule, standard shipping generally requires a delivery window of 3-5 business days within the domestic region. Please note that shipping services are not available during weekends and holidays.

It is important to note that once a package has been dispatched, we are not responsible for mistakes in the address provided. Moreover, any instances of lost packages are beyond our control once they have been placed in the hands of the shipping carrier. 

Once the package reaches any carrier, it is no longer within our control. We recommend reaching out directly to the courier to inquire about the status and to seek a resolution for any issues that may arise during the shipping process.

Preorder Items:

Hello! Just a heads up, when you order a wig through this tab, it's a preorder item. This means it'll take 7-14 business days (excluding weekends) to arrive, and then I'll need some time to customize it before shipping it out to you. Please note that the estimated delivery date doesn't apply to preorder items or pickup right away.

Return Policy:

Owing to the uniqueness of our products, we regret to inform you that we are unable to facilitate returns or exchanges. Each sale is considered final, and once an order is placed, it cannot be canceled.